Sign In

1. Open the AblePath mobile app.
2. Enter your email and password.
3. Tap Sign In.
4. If prompted, complete any required security or permission prompts.

Allow Required Device Permissions

AblePath may request access to device features such as camera, location, and notifications. These permissions support visit verification, photo verification, GPS mileage, and workflow reminders.

If you deny a required permission, some workflows may be blocked until the permission is enabled in your device settings.

The Home screen is the main starting point for DSP work. It shows your current status, upcoming or active shifts, reminders, and shortcuts to common workflows.

Use Home to:

• Start clock-in for a scheduled shift.
• See whether you are clocked in.
• Open active shift actions.
• Jump to medications, tasks, notes, messages, mileage, and other assigned work.
• Review alerts that need attention.

The Schedule screen shows assigned shifts and shift details. Review the schedule before each shift so you know the client, location, service type, start time, and any shift notes.

Review Shift Details

1. Open Schedule.
2. Tap a shift.
3. Review the client, service type, time, location, status, and notes.
4. Use the details screen to confirm you are opening the correct shift before clocking in.

Clocking in records the start of your visit. Your organization may require location verification, photo verification, or additional prompts.

Clock In to a Shift

1. From Home, tap Clock In.
2. Select or confirm the scheduled shift.
3. Complete any required location or photo verification.
4. Review the confirmation screen.
5. Continue to the active shift dashboard.

After clock-in, Home displays the active shift, elapsed time, and available shift controls.

When you are clocked in, the active shift dashboard provides the actions you need during the shift.

Use active shift controls to:

• Clock out at the end of the shift.
• Open shift tasks.
• Document medications.
• Add shift notes.
• Add service notes.
• Track mileage.
• Continue required documentation before clock-out.

The Medications feature supports documentation for scheduled and PRN medication assistance. Always follow your organization's medication policy and document only what occurred.

Document a Scheduled Medication

1. Open Medications from Home or the active shift actions.
2. Confirm the client and medication.
3. Review dosage, route, scheduled time, purpose, and instructions.
4. Select the correct outcome, such as administered, refused, held, missed, or other organization-approved result.
5. Add notes when required.
6. Submit the documentation.

Document a PRN Medication

1. Open the PRN medication entry.
2. Confirm the medication and reason for use.
3. Record the support provided and any required follow-up notes.
4. Submit according to your organization's PRN policy.

Tasks and forms help ensure required support activities are completed and documented during the shift. The Tasks screen may include care plan tasks, assigned staff tasks, required custom forms, shift forms, and manually selected staff tasks.

Understand the Task Types

• Care Tasks are client support activities tied to the client's care plan or shift. Examples include ADLs, IADLs, hygiene, exercise, social support, or other care plan items.
• Assigned Staff Tasks are operational tasks assigned to you by a supervisor. Examples include QA checks, safety follow-ups, training reminders, documentation corrections, or delegated admin work.
• Manual Staff Tasks are active staff task templates that you can choose yourself from the plus button when work needs to be completed even though it was not assigned in advance.
• Required Forms are custom forms that must be completed for a shift, client, or task. Some forms may be required before clock-out.

Complete a Care Task

1. Open Tasks.
2. Review the care tasks for the active or listed shift.
3. Confirm the correct client, scheduled date, task name, time of day, and priority.
4. Tap the task when finished.
5. Confirm completion if prompted.
6. Add documentation if required by the task or your organization policy.

Complete an Assigned Staff Task

1. Open Tasks.
2. Find the assigned staff task under the assigned forms or staff task area.
3. Review the title, due date, priority, client context, and description.
4. Tap the task.
5. Complete every required field.
6. Review your responses.
7. Submit the task.

Completed staff tasks are saved as task responses for supervisor review.

Manually Select a Staff Task

Use the plus button on the Tasks screen when you need to complete an available staff task that was not assigned to you ahead of time.

1. Open Tasks.
2. Tap the plus button.
3. Select the staff task you need to complete.
4. Review the task description and required fields.
5. Complete the form.
6. Submit the task.

If no manual staff tasks are available, the picker will show an empty state. Contact your supervisor if you expected to see a task.

Complete a Required Form

1. Open the assigned form from Tasks.
2. Fill out all required fields.
3. Review your responses.
4. Submit the form before clock-out if it is required for the shift.

Shift Tasks From Previous or Scheduled Shifts

The Tasks screen may show shift tasks for recent or scheduled shifts, especially when documentation is still pending. Review the client, date, and time before completing anything so the documentation is connected to the correct shift.

Shift Notes are used for narrative documentation about the shift. They may include supports provided, client response, progress, concerns, incidents, medication status, ISP objectives addressed, and follow-up needs.

Use Shift Notes to:

• Document what happened during the shift in objective language.
• Record supports provided and the client's response.
• Connect the note to the correct client and shift.
• Identify ISP objectives addressed during the shift when available.
• Document whether medications were administered or if there were medication concerns.
• Indicate whether an incident occurred and add details when required.
• Save a draft when allowed, then return to finish it.

Add a Shift Note

1. Open Shift Notes.
2. Tap the add action.
3. Select or confirm the client and shift.
4. Enter clear, objective documentation.
5. Select ISP objectives addressed if shown.
6. Complete medication and incident questions if shown.
7. Save as draft or submit the note, depending on your organization's workflow.

Review or Finish a Shift Note

1. Open Shift Notes.
2. Review drafts, submitted notes, or missing-note prompts.
3. Open the note.
4. Finish any missing required sections.
5. Save or submit when complete.

If a previous shift is missing a note, complete it as soon as possible and notify your supervisor if the app does not show the correct shift.

Service Notes provide structured documentation for services delivered. Your organization may use these for billing, compliance, case management, or supervisor review.

Use Service Notes to:

• Document the type of support provided.
• Connect notes to the correct client and service date.
• Record objective service details.
• Support billing and quality review requirements.

Add or Update a Service Note

1. Open Service Notes.
2. Select the active or completed time entry when prompted.
3. Enter the service details requested by your organization.
4. Review the note for accuracy.
5. Save or submit.

Service Notes are different from Shift Notes. If your organization requires both, complete both before finalizing the shift.

Mileage tracking is used to record reimbursable travel when permitted by your organization.

Add Manual Mileage

1. Open Mileage.
2. Tap the add action.
3. Enter the date, start location, end location, and odometer details or distance.
4. Select the purpose.
5. Add notes if needed.
6. Save or submit the mileage entry.

GPS Mileage

If GPS mileage is enabled, you may be able to start and stop a trip from the app. Keep location permissions enabled while tracking is active.

Time Off lets you request time away and review request status.

Request Time Off

1. Open Time Off.
2. Tap Request Time Off.
3. Select the request type and dates.
4. Enter hours and notes if required.
5. Submit the request for review.

Pending requests may be editable or cancellable depending on your organization's rules. Approved and denied requests are shown for reference.

If your organization allows shift claiming, Available Shifts shows open shifts you can request.

Claim an Open Shift

1. Open Available Shifts.
2. Review the date, time, service, client or location, and status.
3. Tap Claim This Shift.
4. Add a note if prompted.
5. Submit the claim.

Some claims may require supervisor approval before the shift is added to your schedule.

Shift Swap lets you request coverage for an assigned shift or review swap requests.

Request a Swap

1. Open Shift Swap.
2. Select an eligible assigned shift.
3. Tap Request Swap.
4. Select a colleague when available, or submit a general request if your organization allows it.
5. Enter a reason.
6. Submit the request.

Review Swap Requests

Open My Requests to see pending or reviewed swap requests.

Incident Reports are used to document safety events or reportable concerns. Follow your organization's reporting policy and submit incidents as soon as required.

Submit an Incident Report

1. Open Incident Report.
2. Select the client, if not already selected.
3. Choose the incident type and severity.
4. Enter the location.
5. Provide a clear description of what happened.
6. Complete injury, medical attention, witness, follow-up, and photo sections when applicable.
7. Submit the report for supervisor review.

When opened from a client or active shift context, the client may already be selected.

ISP Progress is used to document progress toward Individual Support Plan goals.

Log ISP Progress

1. Open ISP Progress.
2. Select the client.
3. Select the goal or objective.
4. Enter the progress update.
5. Include objective details and any support provided.
6. Submit the entry.

Messages allow secure communication with supervisors, staff, and care teams.

Use Messages to:

• Read direct messages.
• Open group threads.
• Communicate with client care teams.
• Send updates to the DSP team.

Do not include unnecessary sensitive information in messages. Follow your organization's privacy and documentation rules.

Timesheet shows active and completed time entries. It helps you review hours, shift status, and submission details.

Use Timesheet to:

• Review active time entries.
• Confirm completed shift time.
• Check pending, approved, or rejected status.
• Submit or correct time according to organization policy.

Review IHSS or Payroll Hours

If your organization uses IHSS or payroll hour views, you may also see read-only hour summaries. Use these screens to confirm scheduled time, worked time, client grouping, and totals. Contact your supervisor if hours do not match what you worked.

Profile contains account, settings, support, and sign-out options.

Use Profile to:

• Review account details.
• Manage app settings.
• Access support resources.
• Review app information.
• Sign out when finished.